Policies & Procedures
Good people still need clear rules. Our customized policies and procedures (P&Ps) give staff direction for the work that matters most, aligned to your business and written to cover the large majority of situations.
When a process needs a P&P
Write it down where the stakes are highest.
Processes that typically call for a formal policy and procedure share one or more of these traits:
- High-volume
- High-risk
- High-cost
- Problem-prone
- Regulatory-required
- New
Each P&P is aligned to the business it serves and written to cover the large majority of situations. When something unusual happens that a procedure doesn't fit, staff notify their supervisor of the action taken and document the situation, so the library keeps improving.
The library
A sample of the policies and procedures we customize for clients. Select a section to expand it.
Mission critical
Work rules & change management 7
- Data center work rules
- Working on raised floor
- Pre-work information
- Turnkey data center
- Radio & cellular use
- Change management program, plan and work authorization
- Move-in and installation checklists
Electrical 10
- Methods of procedure (MOP) and MOP checklist
- AC and DC circuit installation and removal
- Abandoned cables
- Critical power distribution
- Circuit usage and monitoring
- Energized electrical hot work and permit
- Data center grounding
- Emergency power off (EPO) guidelines and shunt-trip wiring
- Switching procedure
- Working clearances and National Electrical Code requirements
Cabling 4
- Data center cabling standards
- Telecom circuits
- Conduit cable builds
- Hot-aisle / cold-aisle cabling
Fire & hot work 5
- Cutting, welding and heating
- Hot work permits
- Fire system impairment and permit
- Fire watch
- Fire protection equipment and extinguisher checklists
Rounds & logs 7
- General building rounds and daily summary
- Roof equipment
- Electrical equipment rounds, UPS and switchboards
- Meter readings and load monitoring
- Generator daily and hourly logs
- Mechanical rounds and chiller logs
- Paint color code and piping identification
Equipment 6
- Chilled and condenser water systems
- Compressed air systems
- Generator systems
- CRAC, CRAH and chiller equipment
- Raised-floor air conditioning
- Centrifugal chiller logs
Escalation 1
- Situation escalation procedures
Healthcare & schools
Administration 4
- Department organization chart
- Scope of operations
- Annual policy and operational review
- Monthly and annual department reports
Human resources 5
- Job descriptions from engineering director to groundskeeper
- Performance evaluations
- Dress code and employee badges
- Scheduling, time cards and daily work procedures
- Sick time and unauthorized absences
Safety management 11
- Facility safety management plan and general safety policy
- Infection control and bloodborne pathogens
- Ventilation testing
- Electrical safety, lockout/tagout and equipment testing
- Accident and incident reporting
- Asbestos abatement and confined spaces
- Right to know and hazard surveillance
- Legionella control in hot water and cooling towers
- Compressed gas, cutting and welding
- Prevention of contaminated air and smoke intake
- Helicopter landing procedures
Security management 9
- Security management plan
- Vendor notification and control of materials
- Key and lock control
- Tool loan and facility vehicles
- Two-way radios
- Sensitive areas
- Infant abduction
- Bomb threat search procedures and checklist
- Hostage preparedness
Medical equipment 1
- Facility medical equipment management plan
Buildings & grounds 5
- Landscaping and grounds management
- Ice and snow removal
- Grounds egress and traffic control
- Roof inspections and painting schedule
- Rodent, pest and insect control
Operations & maintenance 10
- Electrical distribution and emergency electrical
- Elevators and shaft inspections
- Fire alarm, pumps, valves and sprinklers
- Fire and smoke barriers, penetrations and ceiling access
- Preventive maintenance and refrigerants
- Boiler plant operation and logs
- Valve schedules and blueprint filing
- Daily humidity readings and routine rounds
- Contracted services and purchasing
- Engineering log and emergency call list
Start a conversation
Talk to us about policies & procedures.
Describe the facility, the problem or the project. You'll hear back from the people who do the work, not a sales rep.
- Call
- (928) 486-5732
- Sectors
- Military & government, Data centers, Healthcare, Education, Industrial & utility, Hospitality